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1. My at and t still has old phoneafter activating new one android#
2. My at and t still has old phoneafter activating new one series#

This piece is part of 12 days of tech, a series offering quick tips and tech advice for you during the Christmas holidays.

My at and t still has old phoneafter activating new one android#

If you do that, they won’t appear the next time you try to download an Android app on desktop.īy logging into your main account on desktop, go into View account > Devices > View devices.Īll Windows devices – both phones and laptops – will be listed here so on the device you want to disconnect, click on remove device and follow the instructions. You can rename them or untick them from your list. You will see a list of all the devices you’ve connected to your account. Go into your Google Play account and click on settings. While it’s not the same thing, you can remove old phones from your devices list. The annoying part is there’s no way to remove accounts remotely – you have to delete all settings from your phone or factory reset in advance – but if you activated Find my Phone on it, you could wipe the data remotely. If you want to disconnect a phone from your account, tap on it and tap on remove from account. Here you will see all the Apple devices you’ve signed into (if you have more than one activated). Once you’ve signed in, you will see devices as an option. Go into Settings > iCloud and tap on your name. But if you don’t, certain platforms allow you to disconnect it remotely. The best thing to do is to do a factory reset on your old phone when you change. It’s usually a way for you to transfer files from one phone to another, but if you’re no longer using it, it doesn’t make sense for you to have it saved. Yet old phones may still be connected to your account even if they’re lying around dormant. Update, July 22nd, 5:45PM ET: Added statement from AT&T.WHEN YOU GET a new phone or device, you will normally start off by connecting your old account to it. The person who started the main thread on AT&T’s support forum said they use a Galaxy S10 E, a phone that was released in March 2019. Weirdly, some customers with newer phones, which should theoretically support HD Voice, say they got the email too. We apologize for any confusion this may have caused and will be more clear in future updates. It should have included the date that certain devices would no longer be supported. This email was one of many planned to keep customers informed about the shutdown of our 3G network in early 2022. It’s not a great look, even though AT&T now says it was an honest mistake: Yes, in the middle of an economy-wrecking pandemic, at a time when buying a new phone might be the last thing on someone’s mind, AT&T has seemingly been caught trying to boost sales by scaring customers about a deadline that’s over a year and a half away, by which time newer, more capable and 5G-ready phones will undoubtedly be available. When the 3G network goes away, AT&T says that phones that don’t support HD Voice, which routes calls over 4G LTE, won’t be able to make voice calls or use data on AT&T. That’s scheduled to happen “by February 2022,” according to an AT&T link that reportedly also appears in the email. One big problem here: despite what it sounds like, these customers don’t actually need to swap out their phones until early 2022, AT&T confirms to The Verge.Īs Android Police suggested earlier, what AT&T is actually doing here is recommending upgrades ahead of the shutdown of AT&T’s 3G network.